Frequently Asked Questions

Below is a list of the most frequently asked questions, if you cannot find the answer to your question, then please Contact Us.

Can I place my order by telephone?

Yes, we welcome orders by telephone, fax or snail-mail. If you phone out of hours please leave your details on our priority answer service. Call +44 (0)208 202 8629 or fax +44 (0)208 202 8629.

What payment methods can you accept?

We accept most major debit and credit cards including VISA, BARCLAYCARD, MASTERCARD, EUROCARD credit cards and SWITCH debit cards.

How quickly will I receive my order?

We guarantee to despatch your confirmed order the same day as long as we receive it before 4.00pm Monday to Friday. This service is only available on items that are marked as immediately available. Other items will be despatched as soon as they are available.